By means of the acceptance of these General Conditions, the User states:
- That you have read and understood what is stated here.
- Who is of legal age in accordance with the regulations in force in their place of residence, otherwise the child must have the authorization of their legal representatives.
- That, in case you are willing to hire a product and / or service, you have sufficient capacity to do so.
- That assumes all the obligations set forth herein.
The User must carefully read these General Conditions each time he accesses the Website, since the same and these General Conditions may be modified.
The owner of the Website reserves the right to make, at any time, any modification or update of its contents and services, of these General Conditions and, in general, of all the elements that make up the design and configuration of the Website.
The modification of these General Conditions will not affect the goods or promotions that have been acquired prior to said modification.
In case that On! Credule entrusts to a trusted third party the custody of the successive versions of the general conditions, both parties recognize as the only valid version of said conditions at any time that which is recorded in the database of the trusted third party.
1. General information of the Website
In compliance with the provisions of article 10 of Law 34/2002, of July 11, services of the information society and electronic commerce, below is the general information of the Website:
Owner: Olga Valls Casterás
Registered office: c / Major nº 40 Anglesola. LLEIDA
N.I.F .: 43714714V
Tel. 628 535725
2. Contracting Conditions
The present conditions of contracting regulate the modalities and the conditions of sale of the products commercialized in the web by On! Credule.
All contracts for the sale of products by On! Credule your customers are regulated by these contracting conditions, which are an integral and substantial part of each proposal, order and order confirmation of the product itself.
The contracting conditions applicable to your order will be those that are in force on the date that the same is made and the mere formalization of the same will imply the unreserved and irrevocable knowledge and acceptance of said conditions.
2.1. User Registration
The use of services for the sale of products provided by On! Credule implies the need to register the User on the Website.
The User must proceed to its registration indicating his full name, email address and the other mandatory information requested during this process.
Once the registration is completed, a message will be sent to the designated email account with a link that the User must follow to confirm that they have access to it.
Once the User is correctly registered on the website, they can access "My Account" at any time. Through "My Account" the User can modify their personal data as well as the data related to the sending of orders and check if there are orders pending delivery.
2.3. Selection of products by the User
Any registered User may contract through the Website the purchase of products.
The purchase process at www.oncredule.shop.ebasnet.com is based on a virtual shopping basket, to which the User can add the products that he wishes to purchase.
To add products to the shopping cart, once the User is on the product description page and selected personalization options are available, you must select the "Add to cart" option provided.
At all times the User can access and modify the content of the basket.
2.4. Availability of requested items
All product orders are subject to their availability. In this sense, if there are difficulties in the supply of products or if there are no items in stock, we reserve the right to provide information about substitute products of quality and value equal to or greater than the product chosen. If the User does not wish to place an order for these substitute products, we will reimburse him for any amount he may have paid. It is recommended to read carefully the sections Shipping Conditions and Returns.
2.5. Processing of the order
Once the products you wish to purchase are found in the shopping cart, the User may initiate the processing of the order, selecting the "View cart" option, which will show the User the content of the virtual shopping basket, allowing the modification of the selected products and their removal from the shopping cart.
The User must ensure that the products indicated on the screen are those that he wishes to purchase and selecting the one corresponding to the shipping address. At this point the total price of the selected products and the shipping costs generated are shown. Also in this section, the User may view, if applicable, the promotions automatically applied to your order, use the promotional codes and / or the gift coupons available.
Pressing "PROCESS", the User accesses a panel where you must indicate the shipping data; to proceed with the hiring process, the User must confirm the information of the shipment, including his full name, telephone number and address, filling in all the fields marked as obligatory. In this same screen the user has to select the chosen shipping method.
To proceed with the hiring of the User, once all the data have been reviewed and accepted, you must press "CONTINUE".
At this point, the billing information and the forms of payment appear. If the User wishes the billing address to be different from the shipping address, he must mark the option "New Address" (to add a new one) or "Edit Address" (to edit the current one) and fill in the corresponding information.
In the next phase of the purchase process, the User must select the payment method. At this time the User is again informed of the exact amount to be paid, resulting from adding the price of the products and the shipping costs, net of the eventual promotional discount and / or gift coupon.
Following the "ORDER CONFIRMATION" link, the User will be taken to the selected payment gateway. Once the payment has been processed correctly, the order will be processed automatically, confirming on the screen the information of the order and sending an email to the User confirming the operation.
In this section the User may include the useful information that he considers necessary for the messenger, although On! Credule can not guarantee compliance.
The prices of the products are those indicated in the description attached to them. All prices indicated in the product description, shipping costs and other services are expressed in the currency Euro (€) and include the Value Added Tax (VAT). The user will always be informed of the total price, including all taxes and other costs such as possible delivery costs.
The price of the articles does not include transportation
The prices and offers that appear on the website are valid at the time they occur, unless other specific terms on the website indicate otherwise. Price errors, spelling errors and other errors may occur.
During the order confirmation process, On! Credule checks the prices. If the correct price is lower than the indicated price, the User will be charged the lower amount. If the correct price is higher than the price that appears on the website, On! Credule will contact the User. If there is no way to establish communication, On! Credule will reject the offer and will notify the User by email.
2.7. Product review.
The User is responsible for inspecting the product and notifying On! Credulate any complaint.
If the package is damaged we strongly recommend the User not accept the shipment without checking the good condition of the product inside.
Without prejudice to the user's legal rights, the user is responsible for inspecting the product and notifying On! Credulate any complaint. In case of defective product or disagreement with your request, the User has the option to return the defective product and On! Credule will refund the purchase price and all shipping costs. We recommend the User to carefully read the section of this website: "Returns".
2.8. Way to pay
The purchase of products through the website of On! Credule allows the following forms of payment:
- Payment by debit or credit card (VISA, MASTERCARD) through a virtual POS.
- Wire transfer. By choosing this form of payment and at the end of the purchase you will see our bank details to be able to make it. It is very important that when making the transfer in the SENDING or ORDERING field indicate the following: Order number and your name and surnames.
On! Credule does not have access to the bank details linked to the means of payment and does not know or record this information during the payment transaction.
On! Credule will not accept payment methods not specified above. If the User tries to pay with any other method, On! Credule will not be responsible for the loss of your payment or any other damage caused by your action.
In order to maintain the User's own security and prevent fraud, users will be asked to choose the credit card through a virtual POS terminal, a series of necessary data that will appear on a form indicating the name of the owner. of the card, type of card, expiration date of the card and security code. This security code (CCV) is the three-digit number on the back of the credit card. It usually appears to the right of the credit card number.
The User must take into account that the billing address must be entered exactly as it appears on his bank statement.
2.9. Confirmation of receipt of acceptance
Once the purchase process is completed, the User will receive, at the e-mail address designated in the registration form, a confirmation email immediately, where the exact amount will appear, adding the shipping costs.
The User can track their orders through our website, selecting "My account" and clicking on "see my orders". The user will also be informed of the status of their order through the e-mail specified in the registration form.
Although the online store is open 24 hours a day, it could be closed for maintenance, On! Credule tries to do at night to cause minimal inconvenience to customers.
In order to protect customers and maintain the security of buying online, we can verify the data provided by the User when placing an order. These controls may include address verification and payment method to prevent fraud.
If the User makes an error when placing the order, it is recommended to contact us immediately through the e-mail firstname.lastname@example.org to solve the problem. However, the User is advised to review their offer before placing the order. Before sending the order, the User has the possibility of editing all the information that has been entered, such as the shipping or billing address, or the information of the credit card, or changing or deleting items in his shopping cart.
On! Credule can reject an offer or cancel a purchase in any of the following situations, without being responsible for any damage or cost. It will notify the User by email before taking any action, to try to resolve the problem and return any payment made without deduction:
-The user's payment information is not correct or is not verifiable.
-If On! Credule believes that the order may have been made for fraudulent purposes or in connection with a crime or other illegal activity.
- An unintentional error occurred on the website
-On! Credule has reason to believe that the User is not of legal age
-The User does not reside in the sales areas specified for this website or it has not been possible to make the delivery at the address provided by the User.
The shipment is made according to the conditions indicated in the section of the WEB: Shipping conditions.
The shipment is only available to the addresses of mainland Spain and the Balearic Islands.
For international shipments and to the Canary Islands, Ceuta and Melilla contact us via e-mail email@example.com
At all times the User will be informed by e-mail about the status of your order and when it leaves our warehouse.
3. Nullity and ineffectiveness of the clauses
If any clause included in these General Conditions is declared totally or partially, null or ineffective, such nullity or ineffectiveness will only affect said provision or the part of it that is null or ineffective, subsisting these General Conditions in everything else , considering that provision totally or partially not included.
4. Applicable legislation and competent jurisdiction
These General Conditions will be governed and interpreted in accordance with Spanish legislation. On! Credule and the User agree to submit any dispute that may arise from the provision of the products or services subject to these General Conditions, to the Courts and Tribunals corresponding to the domicile of On! Credule, waiving any other jurisdiction that may correspond.
The photography of the product is not contractual, that is to say, the colors can have different tonality in different screens of computer or copies of printer, as well as the image can always vary a bit with respect to the reality being able to undergo modifications in the course of time.
On! Credule is not responsible for changes for this concept, although it will study each case individually to guarantee the final satisfaction of the client.
On! Credule recommends contrasting the visual information with the written description of the product.